Privacy Policy
CCTV Systems Blessington Retail / CCTV Systems Distribution Ireland (CCTVDI) (collectively “Merchant Store Name”, “we” and “us”, “data controller”) respect your privacy. We ensure that your privacy is protected when using our website or when placing online orders with us.
CCTV Systems Blessington Retail / CCTV Systems Distribution Ireland (CCTVDI) provides you with goods and services and is the data controller of the personal data that you provide when you order goods.
The Data Protection Officer for CCTV Systems Blessington Retail / CCTV Systems Distribution Ireland (CCTVDI) can be contacted via contact form that can be found at the bottom of this page.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from cctvdi.com / cctvdi.ie (or associated addresses) (the “Site”).
CCTV Systems Blessington Retail / CCTV Systems Distribution Ireland (CCTVDI) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
CCTV Systems Blessington Retail / CCTV Systems Distribution Ireland (CCTVDI) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12. September 2023.
What we collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, payment information (kind of payment method, e.g. credit or debit card scheme, information about other payment methods the user may select, but no actual card information), and phone number. We refer to this information as “Order Information”. Financial information (including debit and credit card numbers) are collected / processed directly by our payment processor (e.g. Stripe, Worldline / Elavon Merchant Services, Paypal). We do not store any financial information other than a token "approved" or "declined" (incl. optional reason codes) provided by our payment processors. We will retain this information for a period of 60 months or less.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what and which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
What we do with the information we gather
We use the Order Information that we collect generally to fulfill any orders placed through and with the Site (including processing your payment information, arrangements for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Use the information to provide support and after sale assistance
We are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You can adjust and control your cookie acceptance in your browser settings.
For further information please refer to our Cookie Policy.
Sharing your personal Information
We share your Personal Information with third parties to allow us to use your Personal Information, as described above. For example we use Stripe, Woldline / Elavon Merchant Services, Paypal to process card payments, Klarna to process "Buy now, Pay later" payments.
We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may share information with service providers under contract who help with parts of our business operations. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own or any additional benefit.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant and/or other lawful request for information we receive, or to otherwise protect our rights.
Transferring Information Internationally
We may transfer information collected about you to third parties acting on our behalf that may be located in countries outside of the European Economic Area (“EEA”) or countries deemed by the European Commission to have satisfactory data protection. These other countries may not offer the same level of protection for the information collected about you, although we will at all times continue to collect, store and use your information in accordance with this Privacy Policy and the applicable data protection legislation. We will ensure we share data only with those organizations that satisfy an adequate level of data protection in line with applicable data protection legislation and that satisfactory contractual agreements are in place with any such parties.
Google Analytics
This web site also uses Google Analytics for monitoring web site traffic and may collect also demographic information.
You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
If you do not agree to the use of Google Analytics you may turn it off at any time.
Click here to disable / opt out of Google Analytics Tracking: https://tools.google.com/dlpage/gaoptout.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your rights
If GDPR is applicable to you, you have the right to access personal information we hold about you and to ask that your personal information be amended, updated, or deleted, you have the right to ask for the ceasing of processing of your data, object to profiling activities and solely automated processing, request that we restrict the processing of your personal data, and/or request that your data be transferred to a third party (data portability) under certain circumstances. If you would like to exercise this right, please contact us through the contact information below.
You have the right to withdraw your consent to the processing of your data at any time if the processing is based on your consent, and can do so by contacting the DPO at the address provided.
If you would like to exercise any of your rights set out above, you can contact us using the contact form that can be found at the bottom of this page.
You also have a right to lodge a complaint with the relevant data protection authority.
The relevant authority for each country can be found on the European Commission website: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080
Data retention
When you place an order through the Site, we will maintain your Order Information for as long as necessary to carry out our services to you or for as long as we are required by relevant laws. After this period, your personal data will be deleted.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be published on our web site.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via contact form that can be found at the bottom of this page or in writing:
Data Protection Officer
CCTV Systems Blessington Retail
Unit 6A Aran Centre
Blessington
Co. Wicklow
W91 VN27
Ireland
Phone: +353 1 4433386
Email: mailbox@cctvdi.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
5th November 2023